Data breach at bank
Detection of a customer data breach at a leading bank. The containment protocol was activated within 48 hours.
Recent events and documented strategic actions.
Detection of a customer data breach at a leading bank. The containment protocol was activated within 48 hours.
Coordination of official statements and meetings with the Central Bank and the Financial Intelligence Unit to mitigate regulatory impact.
Implementation of a three-month image recovery plan, including transparency campaigns and personalized attention to affected customers.
Outcome: complete restoration of customer trust without significant loss of market share. Lessons learned were documented.
Launch of a communication strategy for an oil and gas company, focused on transparency and community dialogue.
Intervention for an Argentine tech startup victim of disinformation. A data verification center was created and coordination with platforms was established.
Testimonials from clients who trusted our crisis management and public relations.
The data leak brought us to the brink of reputational collapse. Within 48 hours they had a containment plan that coordinated press releases, meetings with the BCRA, and a unified message for all audiences. We regained depositor trust in less than three months.
Financial CrisisWe had been dragging a negative image for years of operation in Vaca Muerta. They designed a transparency campaign with audited environmental reports and community dialogue tables. Positive perception rose forty points in six months.
RepositioningA campaign of false rumors on Twitter was costing us investors. They set up a live data verification center and coordinated with platforms to take down defamatory content. We closed the funding round that was at risk.
Digital DisinformationA workplace accident with fatalities exposed us to devastating media coverage. Bryan Seymour structured a crisis committee, drafted every press release, and accompanied us at press conferences. Negative coverage was contained within a week.
Crisis ManagementWe needed to reposition the brand after a contentious merger. They developed a narrative of continuity and leadership that aligned internal teams and reassured corporate clients. Billing stabilized in the first quarter.
Merger Communication